Aberdeenshire Council: public holidays and access to services over the festive fortnight

By bellmannews / December 21, 2021
Aberdeenshire council logo

From Aberdeenshire Council –

The opening arrangements for Aberdeenshire Council over the festive fortnight have been confirmed, with essential services continuing throughout.

Key service-specific information is as follows:

Customer Services

Aberdeenshire Council’s telephone lines and face to face offices will be closed at 4pm on Fri, Dec 24th, and Fri, Dec 31st.  

They will also be closed during the public holidays on Mon, Dec 27th, and Tue, Dec 28th, and Mon, Jan 3rd,and Tue, Jan 4th.

Normal opening hours for our Customer Services Team are from 8:45am to 5pm, Monday to Friday. Phone numbers and office details for our services can be found at the following link: www.aberdeenshire.gov.uk/contact-us/contact-by-phone/

Reach a Council Office – Aberdeenshire Council

Emergency Contact Information

In the event of an emergency, please call the numbers below. Our out of hours emergency service is available 5pm to 8:45am weekdays, and all weekend. If the emergency or crisis is life threatening, call 999. If you are worried about someone who is ill, call NHS 24 on 111.

  • Housing repairs: 03456 081203
  • Homelessness: 03456 081206
  • Social work: 03456 081206

Live Life Aberdeenshire

For full details of Live Life Aberdeenshire’s festive opening hours, including sports and leisure facilities, ski centres, libraries, and marine aquarium: www.livelifeaberdeenshire.org.uk/sport-and-physical-activity/festive-opening-hours/

Please note, opening hours may be subject to change if staff or venues are required to support vaccination rollout.

Household Waste and Recycling

Household recycling centres (HRCs) will close at 3pm on Dec 24th and 31st. All HRCs will be closed on Dec 25th and 26th, as well as Jan 1st and 2nd.  

Household bin collections will go ahead as usual on Mon, Dec 27th,and Tue, Dec 28th, as well as Mon, Jan 3rd and Tue, Jan 4th.

There may be a disruption in service delivery in some areas due to staff members requiring to isolate. We are working hard to keep our household bin collections running like normal, but please bear with us if some routes cannot be collected as planned. If your bin is not emptied over the festive period, it will be collected on the next due collection date for that particular bin.

For more information on bin collections and HRC opening hours over the festive period: www.aberdeenshire.gov.uk/waste/christmas-bins-recycling/

To stay up to date on waste collections, road closures, and other important council information, download the myAberdeenshire app at: www.aberdeenshire.gov.uk/my/mobile-app/